Frequently asked questions

About FINEPETS products

Why don’t you sell your product in retail outlets such as pet shops?

If we were to sell our product in stores, the length of time needed to process through distribution channels will make quality management difficult and cause our pet food to expire faster. In order to deliver our product fresh from Holland, we need to deliver the product quickly to our customers, and to do such, we must oversee the storage. By keeping our product out of wholesale and retail warehouses with long storage times, we can deliver the highest quality products.

Why do you not offer canned or wet-type food?

Preservatives that are included in the canning: salt, components of the lead that leach from cans, cause a significant risk of harming the health of your dog. Furthermore, keep in mind that more than 80% of canned food is moisture, which means you are paying big money for what is mostly water. Because of this, canned food does not provide enough calories, taking several cans worth to be comparable to dry food. Their stool can become hard, and above all the wet food is likely to accumulate on your pet’s teeth, increasing the risk of pyorrhea and periodontal disease.

Recently circulating the market are incompletely cooked type of canned foods, which contain more additives than the dry food as preservatives and to prevent oxidation. As an experiment, FINEPETS purchased a half-raw type canned pet food, which even after three years of sitting in storage at room temperature still looked delicious with no signs of rot. For looking unchanged after that extremely long period of time, there can be no other explanation than a high amount of preservatives are included in this type of food.

Dry food such as FINEPETS dog food is good for the health of the teeth and jaws, but if your dog cannot eat dry food because it is too hard, try giving it to soak in lukewarm water.

Is your dog food appropriate for any ​​breed?

Since the concept of our food is to fit the age of the dog, you can give FINEPETS dog food with confidence to any breed of dog.

Exotic food to import, but I heard a rumor that does not meet the Japanese dog. Is this true?

FINEPETS is “life style of the dogs who are fed,” you have assumed, formulated as a premise that the majority of dogs that live in Japan “are spent with the family in the house” is true has been made .
In an extreme case of the “do not fit in the dog made with that dog food is Japan abroad” is, please us and healthy to continue to a lot of customers from the start of sales of dog food in the current prescription from 1995 we have our patronage.
It is above all of the evidence that it is food that matches also to dogs who live in Japan.

Is it possible to become overweight with FINEPETS dog food?

FINEPETS dog food has a digestion and absorption rate of 87%, which is an extremely high rate compared to the typical dog food. This is achieved because necessary nutrients are condensed without compromising the quality of the food. Because of the high digestion and absorption rate, a much smaller amount of food can cover your dog’s nutritional needs.

Therefore, if you offer your dog the same amount of food as you have been, he will naturally gain weight. That being said, giving your dog food with a low digestion and absorption rate is a waste of vital nutrients for your pet, and on top of that you are paying for something that may be damaging to your pet’s health.

If pet food manufacturers were to think seriously about the nutritional management of dogs, the first priority should be to increase the digestion and absorption rate. We want you to be aware as an owner that without a high digestion and absorption rate, the calorie intake, which is displayed on the rough component display or nutrition facts, is a complete lie. It is of course the role of the owner to give their dog the appropriate amount of food.

Can dogs understand taste?

The dog’s sense of taste is not very developed. More than anything, it would be more appropriate to say dogs use their sense of smell for eating. Smells that dogs prefer are fundamentally different from those human beings prefer.

Scent dogs prefer: lactic acid, transient unsaturated fatty acids and amino acids
Scent humans prefer: The smell of amino acids when cooked

In particular smell of transient unsaturated fatty acids, which smells strange to humans, is complete rapture for dogs. Biting and other bad behaviors in dogs is linked to this particular scent.

I think the price is pretty high. What is the difference between your food and other pet foods?

We do not exagerate when we say that a dog’s health depends on the quality of the ingredients in the food they eat. FINEPETS not only uses all real meat, but offers meat that is also fit for human consumption. Unlike other pet food brands, we do not try to cut costs by using unnecessary grains and cereals or meat by-products.

Although using chemically synthesized antioxidants and preservatives lower costs and therefore the price, they are also damaging your dog’s health. At FINEPETS we think about health first by using safe and natural vitamin E extracts to prevent oxidation, as well as utilizing other highly beneficial materials. Therefore the price may seem high compared to common dog foods.

Given that your dog food may be harmful to your dog’s health, would you rather spend money on health care costs, or on a dog food that has been made with your dog’s well-being in mind? As a conscientious owner, which would you choose?

Why does FINEPETS only have one type of pet food?

Please take a minute to think on why dog foods are separated by age groups in the first place. When dogs were living in the wild, they did not change their diet as they got older. When it comes to domesticated dog food, in terms of body weight, young dogs need the most calories. As your dog ages from young dog → adult dog → elderly dog, the metabolism actually falls with age. Wild dogs used their instincts to decrease caloric intake as they aged, but domesticated dogs rely on their owners to reduce their calories.

However, if pet food manufacturers adhered to the most natural form of feeding, they would have to reduce the amount of food with the dog’s age, which will result in a decrease in sales. To avoid that, the general practice is to add more grains in the food to increase the amount of fiber in order to feed the same amount as you would to younger dogs, and pet food manufacturers further increase the fiber in food for elderly dogs. Thus, sales are ensured throughout the lifetime of the dog. In other words, dividing dog foods according to age isn’t so much for the convenience of the dog as it is for the convenience of the manufacturers.

FINEPETS dog food, unlike a typical pet food manufacturers, is the only dog food that adheres to the laws of nature.

For health management

Why has the amount of stool reduced?

The amount of stool represents the quality of digestion and absorption. It is not bad to have less stool. In addition, in the normal food the amount of crude fiber is 4% ~ 7%, but in FINEPETS is 3% or less which is the ideal amount for dogs. Therefore, the amount of stool should reduce, as well as become black and shiny. Please be rest assured that having fewer stools is natural and not constipation.

My dog had diarrhea, is it still ok to give him this food?

FINEPETS dog food’s digestion and absorption rate of 87 percent is evidence of our use of high quality and easy to digest meat. Therefore, the food should not be considered as the cause of the diarrhea. In some dogs however, loose stools may occur when they switch to a new food, so this could be the reaction to your dog’s body adjusting to the new food. In this case, try offering your dog a little less than a reference amount, and stools should improve after a few days.

Can allergies be cured with FINEPETS dog food?

FINEPETS dog food does not include common allergens (beef, pork, beef fat, tallow, soy, preservatives, coloring, etc.) so therefore does not cause allergic reactions. If you are giving dog food that is causing an allergic reaction, you can heal it in most cases by switching to FINEPETS dog food.

Even for allergies and other skin conditions not caused by food, nutritional balance is of up most importance to boost the immune system and the ability to self-heal. Your dog’s natural healing power will allow him to excrete the hazardous substances from his body, and within the 3-month period it takes for blood to be replaced in the body, the overall physical condition of your dog will be greatly improved.

I have given my dog animal hooves or gum to get rid of plaque build-up, but is there a better way?

If you believe that you need to give gum to your dog to remove plaque, try using a natural luffa (also known as a sponge gourd or dishcloth gourd) that you would use in the bath. Boil it in hot water to remove any glue. Offer it to your dog after it dries well, and the plaque will fall cleanly off. You do not need to worry if your dog eats it by accident, as it is a natural fibrous vegetable, but be sure to scold your dog in order to discourage them from doing so.

About snacks and treats

I would like to give my dog snacks and cookies.

While feeding your pet with FINEPETS dog food, we caution not to give your dog snacks such as cookies, jerky, or gum, or any human foods. We caution against snacks because they may cancel the beneficial effects of our dog food.

In general, jerky has a high amount of salinity, coloring agents, preservatives, and antioxidants. Cookies and other grain based snacks are not good for digestion and absorption. And above all, we do not recommend the dangerous additives included in snack foods.

Our dog likes meat, so we feed it to him directly.

Since the ancestors of dogs and wolves were carnivorous animals, it is a common misconception that meat is a sufficient diet. However, wild wolves eat first from the internal organs of herbivorous animals that they hunt, and ingest the vitamins and minerals that are not in meats. After that they eat the meat and bones for a perfectly balanced diet.

Carnivorous animals must also include various types of foods in order to gain all the nutrition they need for a balanced diet. For example, meat contains a large amount of phosphorus, but the ratio of phosphorus to calcium is ideally about 1: 0.8. If the amount of phosphorus is too high, calcium cannot be properly digested and can lead to diseases like rickets.

Therefore, we can say that you should not give your dog meat alone.

Why can’t you give white meat to dogs?

As long as you give only the highly nutritionally balanced FINEPETS dog food and water, you do not need to give your dog any other foods.

If you really want to give your dog some meat, a portion other than the white meat (leg, breast meat) should be given only in very small amounts. However, please understand that this is likely to inhibit the reforming effects of FINEPETS dog food.

We want to give leftovers to our dog, especially leftover bonito flakes from soups and brown rice.

Basically, dogs have a hard time digesting and absorbing grains like brown rice. This is because dogs are carnivores. Dogs cannot digest and absorb the germ contained in brown rice. It would be better for your dog to stop offering them brown rice.

It should be noted that TLC dog food does contain whole grain, or brown, rice, but in addition to the fact that nutrients are different from normal brown rice, the rice is also finely ground so that it can be easily digested and absorbed. In this way we can ensure that it is an effective and quality source of fiber.

Simply cooking brown rice without appropriately processing it can lead to indigestion, so we do not believe that is it good to offer your dog.

About food intake

For the past 2-3 days my dog hasn’t been eating well.

If the opening of the bag has not been tightly closed for a number of days after opening, the fatty acids may begin to evaporate. Because this can cause a change in appetite, please be sure to seal the opening as soon as possible and store in a cool place, especially during the summer.

My dog has gotten bored of foods until now, how about FINEPETS dog food?

The reason your dog begins to refuse dog food is your dog is using resistance in order to get other kinds of food. Please instill in your dog that if it does not eat the food it is given within a decided amount of time, the food will be taken away. We have a tendency to spoil our adorable pets, but this can damage the dog’s health, and it is not good discipline. Even if your dog refuses meals for 4-5 days, please be rest assured he will not die of hunger, and stay firm in this test of endurance with your dog.

I am worried if my dog will eat FINEPETS dog food.

FINEPETS dog food is of the finest level of quality in dry food. This is because we use real meat in our ingredients. At the Institute of FINEPETS pet food of Canada, Inc., where 20 kinds of other famous brand dog foods and FINEPETS experiments were carried out feeding our foods to wolves, which from among the 21 types of food, only one, only FINEPETS was eaten. The wolf is the dog’s closest ancestor a carnivorous animal that will never eat anything other than meat. This result shows that the choice food for wolves, FINEPETS can be said to be the most suitable food for their carnivorous relatives, dogs.

About Feeding

How much food can I give in 1 day to an adult dog?

Guidelines are as follows.

For dogs up to 15kg, about 1.2% of body weight
For dogs more than 15kg, about 1% of body weight

Since there are individual differences in the breed and activity, please be sure to keep an eye on the weight and stool of your dog. If your dog is gaining or losing weight, you will need to decrease or increase the amount of food accordingly. At the same time, if the stool is too loose, the amount of food being given is too high, and likewise if the stool is too hard, the amount of food is too little.

However, please increase or decrease the amount little by little over a sufficient period of time, since changing the amount of food suddenly can be a burden on the body. When you enter your dog’s weight in the “adult dog feeding amount approximation table by body weight“, it automatically calculates a more detailed guideline for the value. Please use this tool.

How much food can I give in 1 day to a young dog?

Since a young dog will continue to grow every day, it is important to continue to increase the daily or weekly amount according to their growth. Until around age 1, please give extra food to your dog. However, if you find your dog is gaining too much weight or getting diarrhea from overeating, you will need to be a little more conservative with the amount. Since particularly important time in skeletal development, it is a good idea to offer slightly more than referenced to your dog. If your dog is having trouble chewing the food, please try crushing it or soaking it in warm water before offering.

How much food can I give in 1 day to an older dog?

The general principle is to reduce the amount by about 20% to 30% less than the amount for energetic adult dogs. Since the digestive capacity is lower, eating too much can cause failure in the stomach, intestine, kidney, etc. Poor protein quality especially can become a burden on the emissions function of the kidneys, making them prone to failure. However, dogs who are still active after 8 years old, suddenly reducing their amount of food by 30% may cause a drop in their physical strength. Make sure to observe your dog’s activity level, weight, and daily stools while controlling their amount of food.

Is there a problem with giving too much food?

There is no particular problem, but it is best for adult dogs to stay slim. Please control the amount of food if your dog is obese.

This amount is close to half of what I have been giving my dog, and I am worried he is getting enough nutrition.

FINEPETS dog food has a digestion and absorption rate of 87%, which is the highest rate in the general dog food market. It also has a carefully balanced mix of vitamins and minerals. As long as the body gets the required amount of nutrition, the amount of food your dog will eat will naturally become used to this amount. When first switching dog foods, please make sure to allow for some adjustment time, and if your dog seems restless and wanting more, you can try to mix some unflavored white rice and boiled cabbage in with your dog’s food.

My dog will not eat food unless it has been mixed with milk or canned food.

Adult dogs do not have the enzymes to digest the lactose allergen in milk, so please do not mix their food with milk. If your dog will absolutely not accept food without milk, please use milk specifically for dogs (or at least milk with the lactose removed).

FINEPETS dog food and other dry foods are good for the your dog’s healthy teeth and jaws, but if your dog cannot eat dry food because it is too hard, one method is to temporarily crush and soak it in lukewarm water until they get used to eating dry food.

his food seems difficult to eat for dogs with small mouths.

In breeds such as Papillon and Yorkshire terrier, you often here that these dogs’ mouths are too small so they either accidentally swallow the food or cannot eat it properly. In this case, please try breaking the food into fine pieces with a hammer or soaking the food in lukewarm water. However, we continue to stress that only feeding your dog soft foods is not good for your dog’s teeth and you should gradually help them get used to eating dry food.

Also, originally a dog’s ​​canine teeth are well developed, and rather than eat by chewing well using the molars, dogs use their canines in order to break food into appropriately sized pieces that can then be slurped. If your dog appears to be seems to be interested in slurping their food, there should be no problem as long as they can use their throat.

About the raw materials

What meat do you use?

We use high protein, low-allergy, safe Venison and French Duck, as well as chicken meat that is excellent for digestion and absorption. On top of that we only use meat of a “grade that humans can eat”.

We do not use any by-products that could harm the health of your dog, any unspecified parts of meat or meat-and-bone meal, or any chemically synthesized additives.

Do you use soy?

The soybean contains harmful substances that act as trypsin inhibitor in the dog, and unless it is heated for a long time its toxicity does not disappear. The amount of heating time is normally only 30 seconds during manufacturing, which does not sufficiently process out the toxicity. We understand soy can cause bloating, indigestion, diarrhea, allergies, and skin diseases, so we do not include it in our product at all.

What are you using for the fat content?

FINEPETS dog food uses only high-quality chicken fats for a beautiful coat and healthy skin for your dog, and for the prevention of skin diseases.

Beef fat, lard, and oils and fats from unknown animals such as tallow, are not used as they are a major cause of diarrhea and allergic reaction in dogs.

Are you using any colorants?

Coloring is used to make the dog food look good to the owners, and colorants, color removers, and bleaches are, of course, not good for the health of the dog. If you properly use high-quality materials, coloring and bleaching are not necessary. We do not use any coloring agents, color removing agents, and bleaching agents. FINEPETS dog food color is the color of the original meat.

Are you using antioxidants and preservatives?

FINEPETS dog food uses natural vitamin E (d-α-tocopherol) instead of using chemical antioxidants and preservatives. Ethoxyquin, BHA, chemical synthetic preservatives such as BHT, other such chemically synthesized antioxidants, or any materials that may be carcinogenic or harmful.

We lavishly use only natural vitamins to prevent the oxidation of fats, and have achieved an expiration date of 6 months after date of manufacture. In addition, vitamin E is an antioxidant that has extreme health benefits for your dog.

So that our product does not oxidize, although there are various methods of packaging to prevent rotting, at FINEPETS we use only the degassing treatment in order to reduce inventory and focus on supplying fresh food. In any preservation method, if the package is left open for a long period of time, or there is a hole in the packaging, there is always a possibility of rot. More than anything, FINEPETS wants its customers to feed their pets without worrying about the expiration date, which is why we deliver our pet food fresh from the production line in Holland to our customers without using third party retailers.

I don’t think there is enough fiber in your ingredients.

FINEPETS dog food has a digestion and absorption rate of 87%, the highest rate among general dog foods. A high digestion and absorption rate means that food is sufficiently digested and absorbed without the help of additional bacteria in the gut. More than adding fiber or intestinal bacteria to improve digestion, understanding the dog’s digestion system and using quality ingredients to balance their diet is far more important.